Question: What type of products do you carry?
Answer: We are a L'oreal Professionnel Elite Salon. We work with their ammonia free color lines and blonding portfolio. We use all of their hair care and treatments from back bar all the way through retail. We have chosen to work with them because of the high quality products they provide that treats your hair with the utmost respect for longer lasting color, more shine, and the healthiest hair you've ever had! We use Pulp Riot vivid hair color for our vibrant color applications in addition to our L'oreal Professionnel line.
Question: What can I expect for my haircut and haircolor services?
Answer: When you come in, we aim to provide you with exceptional customer service always. You will be greeted by our ever so friendly staff with a complimentary beverage, essential oils will hit your smelling senses for a calming atmosphere, comfortable seating, hot towels for comfort when needed, relaxing scalp massages, the highest quality products, and more! Just let us know what we can do to make your experience more memorable!
Question: What should I be prepared with for my first visit/consultation?
Answer: We highly recommend a complimentary consultation with one of the artists on our team! We recommend that you come with your hair styled normally, and some makeup on - as you would do an everyday look. This will give your stylist an idea of what you would do on a normal basis! Please bring in pictures of anything and everything that you like for your desired look, as well as old pictures from when you have liked or haven't liked your hair in the past. Keep in mind our first visit will also generally take a little longer than normal, we don't like to rush perfection!
Question: My hair is dry and/or damaged, what can you do to help me?
Answer: Our haircare support system is amazing for reviving the worst of worst situations! We guarantee that we can help you and nurse your hair back to health! L'oreal Professionnel's Smarbond and customized Serie Expert deep conditioning treatments have breakthrough technology to restrengthen protein bonds, hydrate hair, repair, seal in color, and leave your hair healthier than you have ever experienced! Ask your stylist for their recommendation for the perfect treatment to match your needs!
Question: I am getting an updo or style for a special event, photo session, or wedding, should I wash my hair?
Answer: We prefer to work with cleaner to a day dirty hair. We have products to add texture and absorb oils where needed! Don't forget to wear a button down shirt or something that won't have to be pulled over your hair!
Question: What type of hair extensions do you offer?
Answer: We have a few types of hair extensions that we advocate for. We have a temporary options like halos and more semi-permanent options like hand tied hair extensions, fusion bonded, tape ins, and i tips. All are 100% Remy Human hair that is cuticle aligned and can be curled, hot ironed, and styled normally with your hair! When our directions are followed, extensions will NOT damage your hair. Our hair is double drawn which means they have more thickness than the leading options from roots to ends and are also a higher quality of hair that can last a very long time if you take care of them properly. Check out our portfolio of amazing before and afters from previous guests! A consultation is required for all of our hair extensions, please don't hesitate to book this complimentary appointment to get a more accurate quote, see if you're a good candidate, match hair colors, decide on a method, etc.
Question: What are lash extensions?
Answer: Eyelash extensions are used to enhance the length, curliness, fullness, and thickness of natural eyelashes.
Question: How long does a full set of eyelash extensions take?
Answer: A full set of lash extensions can take anywhere between an hour and a half to two hours.
Question: Can I wear my contacts to my eyelash appointment?
Answer: We ask that your contact lenses are taken out prior to your appointment. You are welcome to take them out for the appointment, please bring your contact lense cases, solution, and anything else you may need!
Question: How should I prepare for my lash appointments?
Answer: Come to your first appointment about 5-10 minutes early to fill out our client intake form. Please also come with a clean fresh face with no eye makeup.
Question: How long will my eyelashes last? How often will I have to get them filled?
Answer: Depending on how well you take care of them and follow directions from your technician, they should last anywhere from 2-4 weeks. We recommend seeing your technician at the 2-3 week mark before they start shedding too much!
Question: Are eyelash extensions safe for my natural lashes?
Answer: Yes, if applied properly and safely, as our technicians have been instructed to, they are safe and should not ruin the natural health of your eyelashes. Be sure not to rub or pull on your lashes because this can cause lash loss and even damage your lashes by tugging and putting too much weight on them.
Question: Do I still wear mascara with lash extensions?
Answer: It is not recommended that you wear any mascara or oil based products of any sort with your eyelash extensions. This will weaken the adhesive, causing the extension to fall out. Stick with a water based option for skincare and washes, and remember, no mascara!
Question: Are eyelash extensions involved when it comes to caring for them?
Answer: No, they make your life easier for most people! You don't need to, nor should you, wear any mascara. You will need to wait 24 hours before getting your lashes wet, and will want to avoid saunas or steam showers. You will want to avoid sleeping on your face, rubbing your eyes, and brush them 2-3 times daily! That's it!
Question: What kind of makeup do you use?
Answer: We use a variety of higher quality products with the healthiest skin in mind! We haven't found any specific brand that we love everything about 100% to date to use it solely, so we use many different brands and have hand picked our favorites to guarantee the best desired look for beautifully glowing skin! Some of our favorites are Urban Decay, Smashbox, Anastasia Beverly Hills, Morphe, Bobbi Brown, Makeup For Ever, NAARS, and more.
Question: I am getting makeup for a special event, how should I come in?
Answer: We prefer that you come in with a clean moisturized face with all makeup removed. Don't forget to wear a button down shirt or something that won't have to be pulled over your hair!